FAQ

How can I invest with Crystalmins Investment ?
To make a investment you must first become a member of Crystalmins Investment. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
How do I open my Crystalmins Investment Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".
Which e-currencies do you accept?
We accept e-currencies.
How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit.
How can I change my e-mail address or password?
Log into your Crystalmins Investment account and click on the "Account Information". You can change your e-mail address and password there.
What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.
Does a hourly profit paid directly to my currency account?
No, profits are gathered on your Crystalmins Investment account and you can withdraw them anytime.
How do you calculate the interest on my account?
Depending on each plan. Interest on your Crystalmins Investment account is acquired hourly credited to your available balance at the end of each hour.
Can I do a direct deposit from my account balance?
Yes! To make a deposit from your Crystalmins Investment account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.
Can I make an additional deposit to Crystalmins Investment account has been opened?
Yes, you can but all transactions are handled separately.
Will you add more payment processors?
Yes, we will consider to add Usdt, Bitcoin, Etherum, Degocoin, Dash, Eos etc when the project is more stable.
What price do you use for Bitcoin,Ethereum and Litecoin?
We use bitstamp.net price for Bitcoin, Ethereum and Litecoin when you deposit or withdraw.
When the deposit should be activated?
PerfectMoney and Payeer deposits are credited to your account instantly. Bitcoin,Ethereum,Litecoin deposits will be credit to your account after 3 confirmation.
May I create a deposit from my account balance?
Yes. In order to make a deposit from your account balance you need to select 'Spend funds from account balance' on 'Make Invest'page in your Member area.
May I have several deposits at the same time?
Yes, sure you may have as many deposits as you want.
Do you have any limits for an investment amount?
The minimum investment amount is only $100 and the maximum amount is Unlimited per transaction. But please pay attention that you have as many deposits as you want. So there is no maximum your investment portfolio.
How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.
How fast will my withdrawal be processed?
Your request will be manually processed within 2 minutes. We will do everything possible to reduce awaiting time of our clients.
What is the minimum sum for withdrawal?
The minimum withdrawal by Perfectmoney, Bitcoin, Usdt Tether, Litecoin, Etherem is $0.5, and the minimum withdrawal by bitcoin is 0.0003BTC.
Do you charge hidden fees for withdrawal?
No, we don't have any hidden fees.
Do you have a referral program?
Yes.Our company offers only a referral commissions - 10% commission for every deposit that your direct referral makes from external payment processor.
Should I have an active deposit to participate in the Referral program?
No,it is not necessary.
What is the referral commission for representatives?
Our company offers 25%-10%-5% ref commission for our representatives. To be our representative, you need to have an active deposit with mini $10000. The details about representative program will be announced later.

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